Workshop Booking Terms & Conditions

The Digital Picnic Workshop Booking Terms & Conditions


The following terms and conditions apply to any person registering for a The Digital Picnic workshop. All notifications of cancellations, refunds and requests for transfers must be sent via email to [I mean, we love you and everything, … but please don’t cancel via FB PM / IG DM, or any other method that means there’s every chance we might miss it, because then everyone’s miserable, and nobody wants that, yea?]


Cancellations and Refunds

If you give us at least 28 days notice before the commencement date of a course, a full refund is available. If the course was paid for using a credit card, the refund will be processed back onto that same credit card; if the course was paid for via direct credit the refund will be transferred into a nominated bank account of your choosing.



Transfers are available for medical reasons only [and like the bossiest school mistress you’ve ever known, we’re gonna want a medical certificate, because nobody can run a business sellin’ social media workshops if errybody’s pulling out last minute with “headaches”] and notice must be given at least 48 business hours before the start-time of the course.


The Digital Picnic cannot accept responsibility for changes to work commitments or other personal circumstances. Only one transfer is allowed, and it must be used within 3 months of the original course date. A refund option is not offered on an already transferred course.



You may substitute another person in your place if you give us at least 24 hours notice before the start-time of the course.  If you’re substituting, you’re in charge of organising that, and all parties will be required to e-mail us at so that we can start pre-workshop work / research [ok, … stalking!] on your substitution 😉


Non-Attendance [a.k.a the dreaded No-Show]

If you fail to attend a course, the course fee will not be refunded or transferred to another date. We will attempt to send you a 72-hour course reminder to your nominated email address, but cannot guarantee its delivery – it is your responsibility to remember the course dates you have registered for.


We’re your workshop facilitators, not yo’ Mum 😉


* hot tip? Once you’ve booked in, load that bad boy up to your iPhone calendar, proceed to set yourself an alarm x2 weeks before ye olde workshop day, … and then again 24 hours before.



The Digital Picnic reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. In the event of a course cancellation, we will offer you the option to transfer to another date or to receive a full refund. We are unable to compensate for any other costs incurred, such as flights and accommodation. If you are planning on travelling to attend any course, please call us first on 03 9687 1636  to confirm the course is running.


The information provided by The Digital Picnic is correct at the time of publication but may be subject to change. The Digital Picnic reserves the right to change dates, venue location, content or facilitators at its discretion, and to refuse to accept a booking.


At the heart and soul of it?

Guys? If every person who dropped out of a workshop with less than x2 hours notice received a full refund [like they so often request], and we subsequently honoured that? … we legitimately wouldn’t have a business within 3-6 months.


We teach really good social media, and we want you to learn from the best, so whilst the above sounds very school mistress’y and strict, it’s only because we love our little business, and we want it to keep on keeping on for as long as possible so that we’re, y’know, … always here teaching you really good social media.


Because that’s our jam.


And so that my friends? Is why we’re super strict with dropouts, and refunds, and all of the admin’y stuff above that takes up a great deal of our time.


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